Database
How to move an addon domain from one cPanel to another
Moving an addon domain between two separate cPanels is a different process than converting an addon domain to its own cPanel. ... If you are seeking to convert an addon domain to its cPanel, please... Read More
URL Redirect Methods, Forwarders
There are several ways to redirect or forward a URL: ... These redirects can be changed and erased as desired. ... The 302 (temporary) redirects behave similarly to 301 redirects; however, they are... Read More
Managing Your Database With Applications
There are many applications that can be installed on your computer for managing your databases. ... Here are some suggested applications you may use for that purpose. ... Third parties supply these... Read More
Using Databases Overview
Many websites use databases and scripting languages such as PHP, ASP, and ASP.NET to create dynamic sites and manage large amounts of information, rather than using only static HTML files. ... Two ... Read More
Internal Server Error Help, 500 Error
This article will discuss the commonly known causes of the 500 Internal Server Error and the general troubleshooting steps in resolving them. ... Please click the links below to jump to a section. Read More
How to Execute PHP in .html Files
It is highly recommended that you never allow HTML pages to automatically handle PHP or SHTML because this forces all of your HTML pages to be processed by the server first. ... Instead, please ren... Read More
How Do I Run a Traceroute on a Mac?
Traceroute is a utility that records the route between your computer and your ... server. ... It also displays the amount of time each hop takes. ... If you cannot reach your site, a traceroute wil... Read More
Design Tools
Please Read before Creating an Addon Domain
Addon domains are handled similarly to subdomains in the file structure listed in your file directory. ... However, the addon domain URL appears like a primary domain. ... In general, nothing that ... Read More
HotLinking - Enable and Disable HotLink Protection
Hotlink protection prevents other websites from directly linking to files and pictures on your website. ... Other sites will only link to file types that you don't specify. ... An example of hotlin... Read More
How Do I Create and Delete a Cron Job?
Cron jobs run scheduled commands at specific times. ... The Cron Jobs tool in cPanel is helps set up automated maintenance and other unmanned server duties. ... Warning: You need to have a good kno... Read More
How Do I Deny an IP Address Access?
Do you want to stop someone from visiting your website? ... The cPanel allows you to block a specific IP address. ... This article discusses the following topics: ... How to locate a visitor's IP a... Read More
Viewing Website Statistics in cPanel AWStats
When you have a website online, you may want to track how many people visit your site. ... cPanel offers several built-in statistic reports, and AWStats is one of the more popular programs. ... AWS... Read More
Host Click Softaculous Auto-Script Installer
To make things easier for you, ... has installed a leading auto-installer within cPanel. ... This auto-installer application is called Softaculous and offers various script installations with the e... Read More
How to Create a URL Redirect
The Redirects tool in cPanel will allow you to redirect your website's visitors from a source URL to a target URL. ... Remember that redirects only update the .htaccess file. ... The domain name wi... Read More
DNS
How Do I Cancel My Account?
We're sorry to see you go. ... If there is anything we can do to keep you as a customer, please let us know. ... Please don't feel like you have to cancel your account. ... Contact us via ... so we... Read More
Why was my card declined?
Unfortunately, ... may not always know when the payment processing company declines a transaction on behalf of your bank or card issuer. ... We've gathered several common reasons as to why your car... Read More
Customer Portal - Billing History
The Billing History page allows you to print and review all invoices for the lifetime of your account. ... Are you looking for a guide in changing your account password, security PIN, and adding yo... Read More
How to Change Billing Cycles, I Want to Pay in Advance
... allows you to either make unscheduled advanced payments on your account or change your billing cycle, so your regular automatic billing payments can use your preferred billing term. ... This ar... Read More
Customer Portal - Contact Support
The Contact Support page is where you can directly contact support for your services. ... Log in to your Customer Portal . ... If you cannot remember your password, click on the Forgot Password lin... Read More
Why is My Web Site Suspended?
There are several reasons why your website could become suspended; it can range from malware on your website to policy violations. ... However, the most common reason for the suspension is non-paym... Read More
Invoicing and Automatic Billing
To check your ... account's Billing section, you will need to log in to your Customer Portal . ... Among the benefits this new policy gives are more extended time frames for payment for our custome... Read More
Domains
How to Troubleshoot Common Database Errors
This article discusses some of the common errors you may encounter when working with databases in phpMyAdmin. ... For instructions on accessing phpMyAdmin, please visit this article: How To Access ... Read More
Whitelist Your IP in cPanel for Remote MySQL Access
This article will teach you how to whitelist your IP to allow remote MySQL connections for Shared, Reseller, VPS/cPanel, and Linux Dedicated Servers. ... Allowing remote MySQL connections is often ... Read More
How to Remotely Connect to the MySQL Database
Allowing remote MySQL connections is often done to enable a program on your personal computer to access a database on the server. ... If you remotely connect from your home computer, you need a MyS... Read More
How to Import Your MySQL Database
There are multiple ways by which you can import the contents of a MySQL database. ... This article will cover two methods done directly within the tools on our servers. ... How to Import Databases ... Read More
How to Connect to the MySQL Database
For the MySQL database to work as intended, you will need a script calling or querying the database for the information it stores. ... You must connect your script to the database with a configurat... Read More
Optimizing MySQL Database Using phpMyAdmin
In phpMyAdmin, Optimize Table should be used if you have deleted a large part of a table or made many changes to a table with variable-length rows, such as VARCHAR, TEXT, BLOB, or VARBINARY columns. Read More
How to Copy a Database in phpMyAdmin
This tutorial will demonstrate how to copy or duplicate a database in phpMyAdmin. ... Begin by accessing phpMyAdmin via cPanel or Plesk. ... Here are the steps outlined in the video guide above. ..... Read More
WordPress - SEO Plugins
One of the most important aspects of marketing your website is effective SEO management. ... There is a WordPress plugin for everything, and SEO is not the exception. ... Below we've compiled some ... Read More
What is a Favicon?
The favicon , short for "favorite icon," is a tiny logo used in your browser's bookmarks and tabs. ... Favicons also appear in the browsing history section of Google Chrome, making it easier for yo... Read More
Website Builder - Password Protection
... Website Builder's Password Protection feature will allow you to set up a protected page so that only people with the password will be able to view the page. ... To add a password to a page: ...... Read More
Host Click Website Builder Tutorials
The following articles will explain how to add features such as shopping cart or password protection to your site. ... Host Click Website Builder which is available with Business Plan can be also po... Read More
How to Install a WordPress Theme
WordPress allows the use of custom themes for a blog. ... There are a couple of options for obtaining custom themes to use on your WordPress site: ... Option 1: Search and install a theme via the W... Read More
Links on WordPress All Redirect Back to Home Page
Are the links or webpages on your WordPress site redirecting to the home page instead of showing the page requested? ... If that is the case, you'll need to check a few things on your end. ... So, ... Read More
WordPress 5.0
WordPress is a robust content management program that is used to create websites. ... There are updates to maintain and improve the functionality as with any program. ... On December 6, 2018, WordP... Read More
Files
How to Change DNS Records
DNS records are essential in connecting your domain to your hosting server and getting your emails up, and your website live for the world to see. ... There are many types of DNS records, and each ... Read More
DNS Glue
Step 3 of 3 of setting up private name servers . ... Make Sure Your SOA and NS Records Are Correct ... This article is all about fixing your glue, by which we mean checking the SOA and NS records i... Read More
Setting Private Name Servers as Default to All Accounts in WHM
The following instructions will only set the nameserver entries in the DNS zones. ... Your customers must still update their nameservers with their registrar. ... Read more in the following related... Read More
What is DNS?
Are you starting out on your journey to hosting a website and looking for support articles to better understand how DNS records work and how you can manage them yourself within your control panel? Read More
GoDaddy Private Name Servers
This article will assist you with making the changes detailed in step one of the following article series for domains registered at GoDaddy: ... It is recommended that you familiarize yourself with... Read More
How to Set Up Your MX (Mail Exchange) Record
The Mail Exchange record or MX record specifies the mail server responsible for sending and receiving your emails. ... They basically tell your host where to deliver your emails. ... Depending on y... Read More
Reverse DNS Record, PTR, Pointer Record
This article discusses what a PTR record is, how to add PTR records, and how it works with mail servers. ... The reverse DNS record (rDNS) is also known as the PTR record, pointer record, or IP res... Read More
